Privacy Policy

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First Coast Running MedicineEffective Date: May 14, 2026

First Coast Running Medicine ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide through our website at https://www.firstcoastrunningmedicine.com and through our services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us online or communicate with us regarding our services.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.

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Information We Collect

We may collect the following categories of information:

Personal Information You Provide Directly:

  • Name, email address, phone number, and mailing address
  • Appointment or scheduling information
  • Billing or payment-related information you choose to provide
  • Information submitted through contact forms or intake forms
  • Other information you provide in connection with Performance Physical Therapy services

Information Collected Automatically:

When you visit our site, we may automatically collect IP address, browser type, device information, pages visited, date and time of website visits, referring website addresses, and other basic website usage data collected through cookies or similar technologies.

Communication Information:

Records of emails, phone calls, and text messages you send to us or receive from us in connection with care coordination, scheduling, billing, or administrative matters.

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How Information Is Used

We use the information we collect to:

  • Provide and coordinate Performance Physical Therapy services
  • Schedule and confirm appointments
  • Send administrative, billing, and service-related communications
  • Respond to questions or requests
  • Maintain and improve our website and operations
  • Protect the security and integrity of our systems
  • Comply with applicable legal, regulatory, and professional obligations

We do not use your personal information for marketing campaigns, promotional offers, or any purpose unrelated to the coordination of your care and services.

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Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.

What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.
  • Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.

Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.

We do not use cookies to track your activity across third-party websites or serve targeted advertising.

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Text Messaging & Mobile Data Compliance

SMS Program Description

First Coast Running Medicine uses SMS text messaging solely for care coordination purposes. Messages may include appointment reminders, scheduling updates, and administrative or billing notifications related to Performance Physical Therapy services. We do not send marketing or promotional text messages.

Opt-In

You may opt in to receive text messages from us by checking the designated consent checkbox on our website contact or intake form. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

Reply STOP to opt out of text messages at any time. Reply HELP for help. You will receive one confirmation message and will not receive further texts unless you re-enroll.

Message Frequency

Message frequency may vary.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. First Coast Running Medicine is not responsible for any charges applied by your mobile carrier in connection with text messages sent or received.

Carrier Disclaimer

First Coast Running Medicine is not responsible for any delays or failures in the delivery of text messages. Delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages.

Age Restriction

Our SMS program is intended for individuals 18 years of age or older. By opting in to receive text messages, you confirm that you are at least 18 years old.

Links to Terms & Conditions

For information on the terms governing use of our website, please review our Terms & Conditions at https://www.firstcoastrunningmedicine.com/terms-and-conditions.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

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Information Sharing

We do not sell or rent your personal information.

We do not share mobile information or SMS consent data with third parties for marketing or promotional purposes.

We may share your information only in the following limited circumstances:

  • Service Providers: Vendors who assist with website operations, communications, scheduling, billing, or business functions, bound by appropriate confidentiality obligations
  • Legal Compliance: When required to comply with applicable law, regulation, legal process, or governmental request
  • Safety and Security: To protect the rights, safety, and security of our patients, staff, website users, or business operations
  • Healthcare Operations: As otherwise permitted or required under applicable healthcare and privacy laws

Your Rights

Depending on applicable law, you may have the right to:

  • Request access to the personal information we maintain about you
  • Request correction of inaccurate information
  • Request that we limit or cease certain communications
  • Withdraw consent for SMS communications at any time by replying STOP
  • Request additional information about our privacy practices

To make a privacy-related request, please contact us using the information listed at the bottom of this page. We will review and respond in accordance with applicable law.

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Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. No website, electronic transmission, or data storage system can be guaranteed to be completely secure. You provide information at your own risk.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

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Contact Information

First Coast Running Medicine471 Stokes Landing RoadSt. Augustine, FL 32095

Phone: (904) 990-0485

Email: brooke@firstcoastrunningmedicine.com

‍Website: https://www.firstcoastrunningmedicine.com

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